What are Info Pages
Your Djangify eCommerce Site comes pre-configured with all required pages like your homepage, customer contact form, and product listings ready to be set up.
Part of these important documents live under the title of INFOPAGES in the menu. Info pages contain important information related and documentation and policies. You can add documentation pages such as FAQs to help your customers understand how your site works. The pages will look exactly like this one.
Open the Info Pages Section
Log in to your Admin Dashboard and click Info Pages in the left-hand menu. You will see a list of all existing pages if you have added any or a button to add a new page. When added a new page you can select from policy and documentation. A category is also available to include your documentation in different categories.
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Policy – default legal and trust pages (e.g. Privacy Policy, Refund Policy, Terms of Use).
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Documentation – support or information pages such as “How to Download Your Files” or “Frequently Asked Questions.”
You can edit existing pages or create new documentation pages in this area.
Creating a Documentation Page (for example, an FAQ)
If you want to help customers with common questions or provide instructions, you can create a documentation page.
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In Info Pages, click Add Info Page.
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Title: Write something clear like “Frequently Asked Questions.”
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Page Type: Choose Documentation.
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Category: Optional – you can leave blank or group similar help pages together.
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Content: Use headings (H2 or H3) for each question.
Example layout inside the content editor:
<h2>How do I access my downloads?</h2>
<p>After checkout, you will receive an email with your secure download link. You can also log in to your dashboard to download your files again later.</p>
<h2>Can I request a refund?</h2>
<p>Because digital files are delivered instantly, refunds are not offered once a product has been downloaded. If you have issues accessing a file, contact support for help.</p>
Each H2 or H3 heading automatically appears at the top of the page as a clickable link, creating a built-in Table of Contents that scrolls readers down to the matching section.
You do not need to add numbers — they are created automatically.
Keeping Pages Organised
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Use Policy only for official legal documents (Refunds, Privacy, Cookies, Terms etc).
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Use Documentation for anything that helps your customers or explains your site’s features.
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Policy pages are required for compliance and site trust so it is important you include them.
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A date is added to each page once it is created. It will update if you change anything on the page.
Quick Checklist
☑ Open Info Pages
☑ Update each policy with your business details
☑ Add optional documentation pages (e.g. FAQ)
☑ Use headings to create automatic links
☑ Keep pages clear, accurate, and up to date